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Factors influencing Customer Satisfaction and Customer Loyalty

• satyendra
• April 26, 2020
• 2 Comments
• behaviour, commitment, Competitive environment, Complaint management, customer, efficiency, loyalty, performance, quality, satisfaction,

Factors influencing Customer Satisfaction and Customer Loyalty Customers of the organization are those who buy the products and / or services provided by the organization. In other words, customers are stakeholders of the organization who afford payment in exchange for the offer provided to them by the organization with the aim of fulfilling a need …