Management of Workplace Stress...

Management of Workplace Stress Workplace stress occurs when there is a mismatch between the demands of the job and the resources and capabilities of the individual employee to meet those demands. It is the adverse reaction which the employees have to excessive pressures or other types of demand placed on them. There is a clear distinction between pressure, which can create a ‘buzz’ and be a motivating factor, and workplace stress, which can occur when this pressure becomes excessive. Workplace stress is a matter of great concern.  Excessive stress can interfere with the employee’s productivity and impact the physical and emotional health and the ability of the employee to deal with it. It can mean the difference between success and failure. Stress has been defined in different ways over the years. Originally, it was conceived of as pressure from the environment, then as strain within the person. Stress is defined as “the adverse reaction people have to excessive pressures or other types of demand placed on them”. The generally accepted definition today is one of interaction between the situation and the individual. It is the psychological and physical state that results when the resources of the individual are not sufficient to cope with the demands and pressures of the situation. Thus, stress is more likely in some situations than others and in some individuals than others. Stress can undermine the achievement of goals, both for the individual employee and for the organization. Earlier the typical response from the management to workplace stress used to be blaming the victim of the stress, rather than its cause. But presently the situation is changing and it is now being recognised that the management has a duty, in many cases enforced by the statutory authorities, to ensure that...