Employees Satisfaction, Engagement and Employees Satisfaction Survey...

Employees Satisfaction, Engagement and Employees Satisfaction Survey  Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures claim that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace. Employee satisfaction, while generally a positive for the organization, can also has a drawback if mediocre employees stay because they are satisfied with the work environment. Employee satisfaction is a measurement of an employee’s happiness with current job and conditions. It is a facet of employment that is seldom discussed, but is a very important element in any workplace. It is important for an organization to monitor and understand satisfaction levels. The level of satisfaction employees feel toward their job is directly related to how successfully they perform their job, how long they remain at their current place of employment, and most importantly, it impacts the collective culture of the organization. Employee satisfaction does not measure how much effort the employee is willing to expend. Employee satisfaction research has shown that employee satisfaction has positive correlations with the business performance as shown in Fig 1. Fig 1 Correlation of employee satisfaction with business performance Employee engagement is a newer concept that has been adopted within the past decade as global competition skyrocketed, ‘lifetime employment’ faded into oblivion, and organizations looked to more directly align employee performance with organizational goals. Employee engagement is a measurement of an employee’s emotional commitment to the organization. It takes into account the amount of discretionary effort the employee makes on behalf of the organization. While the exact definitions of employee satisfaction and employee engagement may differ from organization to organization, it is generally agreed that satisfaction refers to how...