Problem Solving Culture in the organization...

Problem Solving Culture in the organization A problem exists when there is a gap between what is expected to happen and what actually happens. Problems need to be resolved for the organization to function properly. Employees in the organization are to be aware of the current situations to recognize whether a problem exists and are to have skills for the solving of the problems The process of problem solving is systematic. It involves defining a problem and creating the solutions for it. It consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems. It employs the abilities of the employees to use their knowledge, facts and data effectively for solving of the problems. Problem solving is an integral part of organizational life. Every time management directs employees for the production of a product or service, problems are being faced and solved and also decisions are being made. Every time an employee of the organization thinks of a new way to reduce costs, invents a new product or service, or determines how to help the organization function better in some way, problem solving is taking place. Today, problem solving is no longer an exclusive responsibility of the management. As the organization faces new and complex challenges in their effective functioning, employees in the organization are to undertake the duty and responsibility of solving workplace problems. For management, the development of creative problem-solving skills in employees is a necessity, not a luxury. The organization with innovative employees is most likely to survive and prosper. In the present day environment, all employees of the organization need to be prepared and equipped to meet the problem-solving challenges.  In turn, organizations are to make substantial investments in developing the problem-solving skills of the employees....