Employee Morale

Employee Morale Employee morale plays a vital role in the performance of the organization. Morale can be considered as the total satisfaction that the employees of the organization derive from their job, the prevailing atmosphere and the factors that appeal to them. It is a conglomeration of attitudes and feelings that constitute a reserve of physical and mental strength including factors like self-confidence, optimism and a positive mental attitude. Morale is an invisible element which determines the success or failure of the organization. Morale is a way of describing how employees feel about their jobs, management and the organization. These feelings are tied to the behaviours and attitudes which the employees show in their workplace. When employees have good morale, they feel committed to the management and the organization, loyal to their jobs and motivated to be productive. They work harder, produce more, meet deadlines and give it their all. Low morale of the employees takes a toll on employees’ performance and productivity. Employee morale is related to how the employees feel about the organization. It is an important factor in creating a healthy work environment.  Organization which has higher employee morale displays improved productivity, improved performance and creativity, reduced number of days taken for leave, higher attention to details, a safer workplace, and an increased quality of work. In addition to that, the organization has employees who arrive to work on time, communicate better, waste lesser time in gossip, have higher rate of retention, and are more creative. Moreover, employees who work with high morale develop higher rates of job satisfaction, creativeness and innovation, respect for their own job, commitment to the organization, eagerness to satisfy group objectives instead of individual objectives, and desire to improve the organizational performance. On the other hand,...

Supervisors and their Role in the Organization...

Supervisors and their Role in the Organization Supervisor is a person who is in charge of, and coordinates the activities of a group of employees engaged in related activities within a unit of an organization. He is a front line manager and is responsible for getting the non-executive employees to carry out the plans and policies set by the management. A supervisor is also sometimes being called as a front line supervisor since he is the first link between the management and the non-executive employees. A supervisor plan, direct, motivate, and monitor the work of non-executive employees at the operational level of the organization. Supervisors are the first-level executives, since they have only non-executive employees reporting to them. Supervisors can also be second-level supervisors when they supervise a combination of other supervisors and non- executive employees. Place of supervisors in the organizational structure is given in Fig 1. Fig 1 Place of supervisor in the organizational structure The main job of a supervisor is supervision which is defined as instructing, guiding, monitoring and observing the employees while they are performing their duties in the organisation. The word supervision is the combination of two words, i.e., supervision where super means over and above and vision means seeing. So, supervision means seeing the activities of employees from over and above. Supervisors are member of management and hence they also carry out in the front line the so called four functions of the management namely planning, organizing, directing and controlling. Supervisors are leaders for their team. They play very important role in the organizational functioning. Their thinking and actions are to be professional and disciplined. They are to have positive approach to work environment.  They are to think in a systematic way. They need to approach the...

Managers and their Role in the Organization...

Managers and their Role in the Organization Managers are the life of an organization. They are to ensure that the organization performs to the expectation and achieves its purpose and goals. For doing this, managers are to perform certain roles and duties, which include organizing, controlling, directing, coordinating, and leading. Managers may be the entrepreneurs, sometimes they may not be, but however, at all the times they are to balance the available resources of the organization for the achievement of the organizational goals and objectives. For the managers to carry out these duties, they have to possess certain skills which include inter-personal skill, people skill, conceptual skill, and technical skill etc. A manager is often defined as someone who coordinates and oversees the work of other employees so that the organizational goals can be accomplished. It is not about personal achievement but helping others do their job. Managers may also have additional work duties which are not related to coordinating the work of others. Manager is a job title which is used in organizations to denote an employee who has certain responsibilities to lead some functions or departments and/or employees. He has a level in the organizational structure which integrates functions and departments for implementation of the management decisions and for the achievement of the organizational goals and objectives. He is a person responsible for planning and directing the work of a group of individual employees, monitoring their work, and taking corrective action when necessary. He is normally assigned a particular level in the organizational chart and usually has diverse responsibilities for the employees and the functions. The job description of a manager varies from organization to organization. Usually the manager is responsible for a department and has direct reporting employees for whom he has leadership responsibility. Though manager is a job title,...

Contract and Contract Management...

Contract and Contract Management  Contract is defined in short as an agreement between two or more parties enforceable under the law. A contract is a legally binding agreement between the parties identified in the agreement to fulfill all the terms and conditions outlined in the agreement. A prerequisite requirement for the enforcement of a contract, amongst other things, is the condition that all the parties to the contract accept the terms and conditions described in the contract. Historically, this was most commonly achieved through signature, but in many jurisdictions – especially with the advance of electronic commerce – the forms of acceptance have expanded to include various forms of electronic signature. Party/parties awarding the contract are known as the purchaser or employer. Party/parties agreeing to execute or perform the contract are known as the supplier or contractor. Contracts are of several types. They are normally classified as supply contracts, service contracts, management contract, transport contract, sales contracts, purchase contracts, design and engineering contract, training contract, maintenance contract, civil contract, and erection contract etc. Contract life cycle management is defined as the process of systematically and efficiently managing contract creation, execution and analysis for maximizing operational and financial performance and minimizing risk. Contract management life cycle is shown in Fig 1 Fig 1 Contract management life cycle  A contract life cycle has two distinct phases namely pre signing phase and post signing phase. The pre signing phase consists of activities before the signing of the contract. The activities in this phase are dominated by the purchaser/employer. There is no supplier/contractor in this phase but there are bidders. One of the bidders becomes supplier/contractor after the award/signing of the contract. The activities involved in this phase are identification and approval of a requirement, preparation of a...

Development of Management Skills...

Development of Management Skills  Managers besides managing the work in the organization also manage the employees doing the work. Managers in the workplace, in fact, are the single most important factor in employee engagement, employee motivation, and building a productive workplace. Managers also manage self and personal skills, provide direction, facilitate change, work with people, use resources, and achieve results. (Fig 1) They are keys to the employee’s retention. Development of the management skills is significant for an organization since it builds the skills of the employees so that they can become effective managers and can provide a significant payback.  Fig 1 Functions of a manager  The option of the management development is critical to the effective functioning of the organization. This is because of the power of a manager to impact the organization through his oversight of the work of other employees. Different skills needed from a manager are as follows. Active listening – It means giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical thinking – Under this skill a manager uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time management – With time management a manager manages his time and the time of the other employees. Management of personnel resources – It consists of motivating, developing, and directing employees as they work, identifying the best people for the job. Reading comprehension – It means understanding of written sentences and paragraphs in work related documents. Social perceptiveness – Under this skill a manager is aware of the reactions of the other employees and also understanding why they react as they do. Speaking – It...