Employee Relationship Management...

Employee Relationship Management Employees are the major assets of an organization. They are among the organization’s most important audiences with the potential to be its most effective ambassadors. It is essential that the employees perform together as a collective unit and contribute equally towards the realization of a common goal. Employees share a certain relationship with their colleagues at the workplace. The relationship which the employees can have can be between co-employees, supervisors, managers and higher management. It is important that the employees share a healthy relationship for delivering their best performances. Employees are the focal point of an organization during its journey towards success. If the employees work together and share a good relationship with management then the organization achieves its tasks and objectives much faster. Management of the employee relationship is both important and valuable for the organization in the achievement of the competitive advantage. It is necessary to have a strong relationship between employees as well as between employees and management since it leads to better organizational productivity and performance. Employee relationship management (ERM) is a term which refers to relationship development and management between the organizational management and the employees. There are a lot of different issues in ERM which can affect employee satisfaction and which has a direct result on employees’ productivity and overall corporate culture. ERM refers to managing the relation between the different employees of the organization. The relationship can be between employee and the management as well as between employees at the same level. It is nothing but a technique which brings employees and management together on a common platform and guides them so that the organization achieves the desired targets without fighting with each other. In a layman’s language, ERM is nothing but managing interaction...

Human Resource Management...

Human Resource Management All organizations need resources of manpower, money, material and machinery to function effectively.  The resources by themselves cannot fulfill the objectives of the organization, they need to be collected, coordinated and utilized through human resources who in turn are to be managed effectively and efficiently. Hence human resource management (HRM) is a major activity in an organization that deals with issues related to people. It is the process of recruitment, selection of employee, providing orientation, induction, and training as well as the development of skills, performance appraisal of employees, providing proper compensation and benefits, motivating, communication, administration, maintaining proper relations with employees as well as with trade unions, maintaining employee’s safety, welfare and health by complying with labour laws and organization development. HRM is a multidisciplinary subject. It involves management functions like planning, organizing, directing and controlling. It includes the study of management, psychology, communication, economics and sociology. It involves team spirit and team work. It is a continuous process. The core purpose of the human resource management is to make efficient use of existing human resource in the organization.  The ten ‘Cs’ of HRM are (i) cost effectiveness, (ii) competitive, (iii) coherence, (iv) credibility, (v) communication, (vi) creativity, (vii) competitive advantage, (viii) competence, (ix) change, and (x) commitment. Definitions Edwin Flippo has defined HRM  as  ‘planning, organizing, directing, controlling of procurement, development, compensation, integration , maintenance and separation of human resources to the end that individual, organizational and social objectives are achieved’. The National Institute of Personal Management (NIPM) has defined HRM as ‘that part of management which is concerned with people at work and with their relationship within an enterprise. Its aim is to bring together and develop into an effective organization of the men and women who make up enterprise...