Employees and organizational responsibility...

Employees and organizational responsibility Employees, whether unskilled or skilled, manual, clerical, or knowledge worker, are required to take the burden of responsibility. For this, they need tools, incentives, and security. Organizational management normally expects every employee to be responsible and has focus on his job. The job has to make achievement possible. Though the job is not everything, yet it comes first. If other aspects of working are not satisfactory, they can spoil even the most achieving job. But if the job itself is not achieving, nothing else can provide achievement. This may appear to be silly, but the major approaches to managing the employee, throughout history, have focused on elements external to the job. For instance, several trade union leaders, while focusing on ownership, have, by and large, left unchanged the structure of jobs and the traditional practices of managing employees. Protectiveness focuses on welfare, i.e., on things like housing and health care etc.. These are very important, but not substitutes for job achievement. More recent solutions such as the ‘co-determination’, which certain trade unions are pushing to put union representatives on the board of directors and into top management but do not concern themselves with the employees’ job itself. The fundamental reality for every employee is the eight hours or so he spends on the job. It is this job, through which the great majority of the employees have access to achievement, to fulfillment, and to the organizational success. To enable the employee to achieve, he must therefore first be able to take responsibility for his job. This basically needs (i) productive work, (ii) feedback information, and (iii) continuous learning (Fig 1). Fig 1 Basic needs of employees for taking responsibilities It is foolish to ask employees to take responsibility for their...

Management and Managers...

Management and Managers Management is an important part of an organization. In fact the discipline of management is developed over a period of time to its present level. On the other hand managers of tomorrow are developed from the young, educated people who are knowledge workers of today. Both the management and the managers are vital component of the organization for its smooth functioning. Present day society has become a ‘knowledge society’, a ‘society of organizations’, and a ‘networked society’. Today, the major social tasks are being performed in and through structured organizations, large and small, of all kinds and sizes. And every organization is entrusted to ‘managers’ who practice the ‘management’. History of management The word ‘management’ was first popularized by Frederick Winslow Taylor to describe what he had formerly (and more accurately) called ‘work study’ or ‘task study’ which is today being called ‘industrial engineering’. But when Taylor talked about what is being called today ‘management’ and ‘managers’, he said ‘the owners’ and ‘their representatives’. The roots of the discipline of management go back to more than 200 years. But management as a function, management as a distinct work, management as a discipline and area of study, all are the products of the twentieth century. And most people became aware of management only in 1950s. Some recent studies on management give the impression that the management is an invention of late 1940s. True, before this period interest in and study of management was confined to small groups. The popular interest in management as a discipline and a field of study is fairly recent. But management, both as a practice and as a field of study, has a respectable history, in many different countries, going back almost two centuries. When the early economists,...

Employee education and training...

Employee education and training Technologies are changing very fast in today’s world. Latest technologies of yesterday have become outdated today and what is latest today will change tomorrow and newer method of production will replace the traditional methods of production of today. As new technologies have advanced, new procedures and new skills are required and there is an increasing need for skilled and highly trained employees who are able to meet these changing situations in the workplace. These changes require new job requirements and new methods of working which in turn require different combination of expertise, knowledge, and skills. In this environment of growing uncertainty, organizations are to be aware of the need for their businesses to search for new answers to the problems of productivity and quality. As the technology advances, necessity arises for a higher level of skills from the employees of the organization. Studies have shown that there is a long term shift away from unskilled to highly skilled jobs with the advancement of the technology. However, despite this increasing requirement for highly skilled employees, there is evidence that the skills gap in some of the organizations is widening with a growing deficit in key or core skills, which does not augur well for the future for these organizations. Education and training are essential for the development of employees’ capabilities. Both these activities are tied closely together and mutually reinforce each other in the promotion of employees’ development. These activities develop creativity, positive attitude, and a sense of responsibility and also help the employees to attain high degree of motivation. Through these activities, employees can improve their respective skills and develop a sense of fulfillment. Good-quality education, complemented by relevant training and skills development opportunities, prepare the employees for their productive...

Employee Relationship Management...

Employee Relationship Management Employees are the major assets of an organization. They are among the organization’s most important audiences with the potential to be its most effective ambassadors. It is essential that the employees perform together as a collective unit and contribute equally towards the realization of a common goal. Employees share a certain relationship with their colleagues at the workplace. The relationship which the employees can have can be between co-employees, supervisors, managers and higher management. It is important that the employees share a healthy relationship for delivering their best performances. Employees are the focal point of an organization during its journey towards success. If the employees work together and share a good relationship with management then the organization achieves its tasks and objectives much faster. Management of the employee relationship is both important and valuable for the organization in the achievement of the competitive advantage. It is necessary to have a strong relationship between employees as well as between employees and management since it leads to better organizational productivity and performance. Employee relationship management (ERM) is a term which refers to relationship development and management between the organizational management and the employees. There are a lot of different issues in ERM which can affect employee satisfaction and which has a direct result on employees’ productivity and overall corporate culture. ERM refers to managing the relation between the different employees of the organization. The relationship can be between employee and the management as well as between employees at the same level. It is nothing but a technique which brings employees and management together on a common platform and guides them so that the organization achieves the desired targets without fighting with each other. In a layman’s language, ERM is nothing but managing interaction...

Employee Morale

Employee Morale Employee morale plays a vital role in the performance of the organization. Morale can be considered as the total satisfaction that the employees of the organization derive from their job, the prevailing atmosphere and the factors that appeal to them. It is a conglomeration of attitudes and feelings that constitute a reserve of physical and mental strength including factors like self-confidence, optimism and a positive mental attitude. Morale is an invisible element which determines the success or failure of the organization. Morale is a way of describing how employees feel about their jobs, management and the organization. These feelings are tied to the behaviours and attitudes which the employees show in their workplace. When employees have good morale, they feel committed to the management and the organization, loyal to their jobs and motivated to be productive. They work harder, produce more, meet deadlines and give it their all. Low morale of the employees takes a toll on employees’ performance and productivity. Employee morale is related to how the employees feel about the organization. It is an important factor in creating a healthy work environment.  Organization which has higher employee morale displays improved productivity, improved performance and creativity, reduced number of days taken for leave, higher attention to details, a safer workplace, and an increased quality of work. In addition to that, the organization has employees who arrive to work on time, communicate better, waste lesser time in gossip, have higher rate of retention, and are more creative. Moreover, employees who work with high morale develop higher rates of job satisfaction, creativeness and innovation, respect for their own job, commitment to the organization, eagerness to satisfy group objectives instead of individual objectives, and desire to improve the organizational performance. On the other hand,...