Sustaining High Performance for Excellence...

Sustaining High Performance for Excellence The high performance of an organization is determined by how well it is meeting the expectations of its key stakeholders (customers, investors, employees, suppliers, regulatory authorities and the public). In the turbulent  environment which the organization has to undergo in its life span, creation and sustenance of high performance is always a challenge for the organization. There are many cases where  highly successful organizations of the past have failed to exist today or just have become an average performing organization. The environment under which an organization operates undergoes a constant change and hence it calls for new approaches and processes by which change is to be addressed in the organization. The organization can succeed in the new environment only if it plays its role with competence and it focuses on using knowledge to guide its actions. The organization culture must be built to thrive in the performance in an environment of continuous change. It must have processes which are not only continuous evolutionary or incremental, but also continuous and transformational. Though for sustaining high performance, the strategy, operational discipline, talented people are normally considered as essential requirements, but the key for the sustenance of high performance is the developmental culture of the organization which is not replicable outside the organization. The high performance culture of the organization must have a unique personality and soul which cannot be invented and imposed. The organizational character is to be discovered from within the organization based on shared value and heritage. The unique personality and soul of the organization must have high performance values and behaviors (Fig 1) such as high aspirations and a desire to win, external focus, think like owners, bias to actions, individuals who team, and passion and energy etc....

Organizational Agility for Excellence...

Organizational Agility for Excellence Organizational agility is the ability of the organization to manage continuous, rapid and sustainable change. It is the capacity and flexibility of the organization to be consistently adaptable to market and environmental changes with rapidness and speed. It is the efficiency with which the organization can respond to nonstop change. It is the organizational ability to exploit both revenue enhancing and cost cutting opportunities within its core business more quickly, effectively, and consistently than its  competitors. It makes the organization to operate at the speed with which the opportunities are getting created. In the fast changing complex environment of the present day organizational agility is  the key differentiator between organizations. Organizational agility is achieved by enhancing the organizational capabilities to identify and respond quickly in an effective and efficient manner to the opportunities and threats. Agility makes the organizational processes flexible and the response time of the organization to the critical issues reduces to a great extent. Agile organization is quickly able to take advantage of the opportunities and protect itself against the threat. It believes in putting in place systems to gather and share the information required to spot opportunities and by building processes to translate organizational priorities into focused action. Agile organization manage the challenge of change effectively and efficiently without falling prey to either chaos and inertia. Implementing organizational agility requires management to regard all areas of the organizational operations as potentially subject to change. It must recognise that changes come from the external world of customer demands, competitor influences, technological advances, regulatory changes, macro-economic shifts, change in political thinking and so on, and not simply as an internal activity. Management must also be able to use available resources in a timely, flexible, affordable and relevant manner,...